Please read these Terms carefully before using Rxact. These Terms & Conditions ("Terms") are a legal agreement between you and Grenada Digital LLC ("Grenada Digital," "we," "us," or "our") governing your use of the Rxact mobile application (the "App") and the rxact.io website (together, the "Service"). By downloading, accessing, or using the Service — or by tapping "I Agree" — you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.
Important: Rxact is an organizational tool, not a medical device or a source of medical advice. It does not diagnose, treat, or prevent any condition, and it is not a substitute for the judgment of a doctor, pharmacist, or other qualified professional. In an emergency, call your local emergency number. See Section 5 for the full health disclaimer.
Who may use Rxact
You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for caregivers who manage medications for themselves and the people they care for.
Managing medications for others
If you add or track information for another person — such as a child, an aging parent, or another individual in your care — you represent that you have the legal authority to do so (for example, as a parent, legal guardian, or designated caregiver) and that you will use their information only for their care and benefit. You are responsible for the accuracy of everything you enter and for how you use the Service on another person's behalf.
Not for children
The Service is not directed to children, and children may not create accounts or use the App on their own. If you believe a child has used the Service independently, contact us and we will take reasonable steps to delete their information.
Your license to use the Service
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the App on Apple devices you own or control, and to use the Service for your own personal, non-commercial purposes.
You may not, and may not permit anyone else to:
- Copy, modify, distribute, sell, rent, sublicense, or otherwise commercially exploit the Service or its content.
- Reverse-engineer, decompile, or attempt to extract the source code of the App, except to the extent this restriction is prohibited by law.
- Use the Service in violation of any applicable law, or to infringe the rights of others.
- Interfere with, disrupt, or attempt to gain unauthorized access to the Service or its systems.
- Use the Service on a jailbroken or rooted device; if you do, we are not responsible for the security of your data.
All rights not expressly granted to you are reserved by Grenada Digital and its licensors.
Your data and your responsibilities
Rxact does not require an account, and we do not operate accounts, servers, or backups that hold your information. Everything you enter stays on your device, in encrypted form, under your own device security. We have no access to it.
Accuracy is your responsibility
Rxact only reflects the information you enter. You are responsible for entering and maintaining correct medications, dosages, schedules, and supply counts, and for verifying that information against your prescriptions and the guidance of your healthcare providers.
Backups are in your control
Because your data is stored on your device, we encourage you to keep your own backups. If you enable Apple's iCloud, a copy of your data may be stored in your personal iCloud account under Apple's terms — not ours. We are not responsible for data lost due to device failure, deletion, loss, or a backup option you have not enabled.
How your data is handled, and our regulatory status
We want to be plain about how Rxact treats your information and which health-privacy laws do and do not apply to us. This section explains our reasoning. It describes how the App works today; if that ever changes, we will update these Terms and our Privacy Policy before the change takes effect.
Everything stays on your device
Rxact is built to run entirely on your device. The medication and family information you enter is stored locally in encrypted form, protected by your device's own passcode and biometric locks. Rxact does not operate accounts, cloud servers, or backups that receive or hold your information, and we never collect, transmit, or store it on systems we control. The only information Rxact uses is what you enter yourself or supply from your own device — for example, through your camera, photos, or files. The App does not draw information from any outside source.
BECAUSE YOUR DATA NEVER LEAVES YOUR DEVICE FOR ANY SYSTEM WE CONTROL, WE HAVE NO ABILITY TO ACCESS, READ, OR PRODUCE YOUR MEDICATION OR FAMILY INFORMATION. IT IS YOURS, AND IT STAYS WITH YOU.
4.1 HIPAA does not apply to Rxact
The Health Insurance Portability and Accountability Act ("HIPAA") applies only to "covered entities" — health plans, health care clearinghouses, and health care providers who transmit health information electronically in connection with certain standard transactions — and to the "business associates" that handle protected health information on a covered entity's behalf.
Rxact is none of these. It is a consumer tool that you use directly for yourself and your family. We are not a health plan, a clearinghouse, or a health care provider, and we do not perform services involving protected health information for any covered entity, so we are not a business associate. Because Rxact does not fall within either category, HIPAA does not govern the information you enter into the App, and we are not subject to HIPAA's requirements. This does not lessen how seriously we treat your information — our on-device, no-server design is built to protect it regardless.
4.2 The FTC Health Breach Notification Rule does not apply
The Federal Trade Commission's Health Breach Notification Rule requires certain businesses that are not covered by HIPAA — generally, vendors of "personal health records" and related entities that maintain or have access to consumers' identifiable health information — to notify users and the FTC if information they hold is breached.
That Rule is triggered when a business discovers a breach of identifiable health information that it maintains or can access. Rxact maintains no such information. We operate no accounts, servers, databases, or backups that hold your data; it lives only on your device, encrypted, beyond our reach. Because we hold nothing and can access nothing, there is no record on our systems that could be breached, and no breach of our systems that we could discover or would need to report.
A COMPROMISE OF YOUR OWN DEVICE — FOR EXAMPLE, A LOST, STOLEN, OR HACKED PHONE — IS A SECURITY EVENT INVOLVING YOUR DEVICE, NOT A BREACH OF ANY RXACT SYSTEM. WE WOULD HAVE NO WAY OF KNOWING IT HAD OCCURRED UNLESS YOU TOLD US, AND WE ARE NOT ABLE TO MONITOR, DETECT, OR NOTIFY ANYONE ABOUT THE SECURITY OF YOUR PERSONAL DEVICE. PROTECTING YOUR DEVICE WITH A PASSCODE AND BIOMETRIC LOCK IS THE BEST SAFEGUARD FOR YOUR INFORMATION.
4.3 Information you choose to store in iCloud
If you turn on Apple's iCloud, a copy of your data may be stored in your personal iCloud account so it can appear on your other devices. That copy is held by Apple, associated with your Apple account, and governed by Apple's iCloud terms and privacy policy — not by us. We do not control, access, or manage your iCloud storage, and any handling of that copy is between you and Apple. We encourage you to review Apple's terms to understand how iCloud protects your information.
4.4 Washington consumer health data
Washington State's My Health My Data Act regulates "consumer health data." To the extent that Act applies to the information you enter into Rxact, we process that information only on your device and only as necessary to provide the medication-organization features you have requested. We do not sell it, and we do not share it with third parties or affiliates. We maintain a separate Consumer Health Data Privacy Policy describing how we handle this data and the rights available to Washington consumers, including the rights to access, withdraw consent, and delete. That policy governs in the event of any conflict with these Terms on the subject of consumer health data.
Health disclaimer — please read
RXACT IS A MEDICATION-ORGANIZATION AND REMINDER TOOL FOR YOUR PERSONAL USE. IT IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL, PHARMACEUTICAL, OR HEALTHCARE ADVICE, DIAGNOSIS, OR TREATMENT.
The Service does not replace consultation with a physician, pharmacist, or other qualified healthcare professional. Always seek their advice with any questions about a medication or health condition, and never disregard or delay professional advice because of something in the App.
You acknowledge and agree that:
- Reminders, alerts, and supply warnings are provided to assist your own organization only, and may be incomplete, delayed, or inaccurate.
- We do not guarantee that any reminder, alert, or notification will be generated, delivered, or received — delivery depends on your device, settings, network, and other factors outside our control.
- Any decision about whether, when, or how to take a medication is yours, made in consultation with your healthcare providers, and is taken at your own risk.
- You should always verify medication information against the prescription label, package insert, and your pharmacist or prescriber.
- The App does not check, detect, or warn of drug interactions, contraindications, allergies, duplicate therapies, or dosage limits, and it provides no clinical screening of any kind. It records only the information you enter. For guidance on whether medications may interact or are appropriate to take together, consult your physician or pharmacist, who alone can evaluate your circumstances.
IN AN EMERGENCY, OR IF YOU SUSPECT AN OVERDOSE, ADVERSE REACTION, OR DANGEROUS INTERACTION, CONTACT YOUR LOCAL EMERGENCY SERVICES OR POISON CONTROL IMMEDIATELY. DO NOT RELY ON THE APP.
Subscriptions, purchases, and payments
Some features of Rxact may be offered free of charge, and others may require a one-time purchase or a recurring subscription. Pricing and available features are shown to you at the time of purchase and may vary by region.
6.1 Billing through Apple
Purchases and subscriptions are processed by Apple through the App Store, and Apple's terms apply in addition to these Terms. We do not receive or store your full payment-card details. You authorize Apple to charge the applicable fee to your payment method.
6.2 Free trials and automatic renewal
If we offer a free trial, we will tell you its length and what happens when it ends. Unless you cancel beforehand, a trial converts automatically into a paid subscription at the then-current price. Subscriptions renew automatically at the end of each billing period unless you turn off auto-renewal at least 24 hours before the period ends.
6.3 Managing and cancelling
You manage and cancel subscriptions in your Apple account settings (Settings > your name > Subscriptions). Cancellation takes effect at the end of the current billing period; you keep access until then. Except where required by law, payments are non-refundable and partial periods are not refunded — refund requests for App Store purchases are handled by Apple.
6.4 Price changes
We may change prices or the features included in a tier. Where a change affects an existing paid subscription, we will give advance notice and an opportunity to cancel before it takes effect, as required by applicable law and the App Store rules.
Intellectual property
The Service, including its software, design, text, graphics, the "Rxact" name, logo, and all related trademarks, is owned by Grenada Digital LLC or its licensors and is protected by intellectual-property laws. These Terms do not transfer any ownership to you. You may not use our names or logos without our prior written permission.
Your content
The medication and family information you enter remains entirely yours. As explained in Section 4, this information lives only on your device — and, if you enable iCloud, in your personal iCloud account under Apple's terms. We do not receive, store, process, or have any access to it, and you grant us no license or permission over it; the App works with your information only on your own device. If you separately choose to send us feedback or suggestions, you agree we may use them without obligation or compensation to you.
Third-party services
The Service relies on Apple for the App Store, payments, and, if you enable it, iCloud storage. Your use of those services is governed by Apple's own terms and policies, which we do not control, and we are not responsible for them. Rxact does not rely on hosting, server, analytics, or diagnostic providers, and it does not draw drug-reference or other data from outside sources; the App works only with the information you enter or supply from your own device.
Apple-required terms
You acknowledge that these Terms are between you and Grenada Digital, not Apple, and that Apple is not responsible for the App or its content. Apple has no obligation to provide support or maintenance for the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-parties list.
Availability, changes, and support
We may update, change, suspend, or discontinue all or part of the Service at any time, and we do not guarantee that the Service will always be available, uninterrupted, error-free, or compatible with your device. We have no obligation to provide technical support, though we may choose to. We may also update the App, and some updates may be required for continued use.
Termination
You may stop using the Service at any time and delete the App, which removes its data from your device. If you have enabled iCloud, you can remove the iCloud copy through your Apple account settings. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution — will continue to apply.
Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, GRENADA DIGITAL DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE ACCURATE, RELIABLE, UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT REMINDERS OR ALERTS WILL BE DELIVERED.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GRENADA DIGITAL AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF — OR INABILITY TO USE — THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50).
Nothing in these Terms limits liability that cannot be limited by law, such as for death or personal injury caused by negligence or for fraud. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. These limits reflect the allocation of risk between us and are a fundamental basis of our agreement.
Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Grenada Digital and its owners, employees, and suppliers from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your misuse of the Service, your violation of these Terms, your violation of any law, or your management of another person's information without proper authority.
Governing law and disputes
These Terms are governed by the laws of the State of Texas, USA, without regard to its conflict-of-laws rules. Subject to the arbitration provision below, you agree that the state and federal courts located in Texas will have exclusive jurisdiction over any disputes not subject to arbitration.
14.1 Informal resolution
Before filing a claim, you agree to contact us and attempt to resolve the dispute informally for at least 30 days. Most concerns can be resolved this way.
14.2 Arbitration and class-action waiver
Please read this section carefully — it affects how disputes are resolved. Except for small-claims matters and requests for injunctive relief, any dispute that cannot be resolved informally will be settled by binding individual arbitration rather than in court, on an individual basis only. The arbitration will be administered by JAMS under its Comprehensive Arbitration Rules and Procedures (or, where the amount in dispute qualifies, its Streamlined Arbitration Rules and Procedures), as then in effect and available at jamsadr.com. The arbitration will be conducted in Texas or, at your election, in the county where you reside, or by remote means where the rules permit. Judgment on the award may be entered in any court with jurisdiction.
YOU AND GRENADA DIGITAL WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION.
You may opt out of this arbitration provision by emailing us within 30 days of first accepting these Terms; if you opt out, disputes will be resolved in the Texas courts identified above. This section does not apply where prohibited by applicable law.
Changes to these Terms
We may update these Terms as the Service evolves or as laws change. When changes are material, we will update the "Last updated" date and notify you by reasonable means — such as in-app notice or email — before they take effect, where required. Continuing to use the Service after an update means you accept the revised Terms. If you do not agree, stop using the Service before the changes take effect.
General
- Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
- Severability. If any provision is found unenforceable, the rest remain in full effect.
- No waiver. Our failure to enforce a provision is not a waiver of it.
- Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale.
Contact us
Questions about these Terms? Get in touch:
Grenada Digital LLC
Texas, United States
Email support@grenada-digital.com
Web rxact.io